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Which Server should I choose when I login?

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  • Which Server should I choose when I login?

    There are 5 server choices in CHEMSPRO available on the login screen. The server you should normally log into will come up automatically after enter your user ID. If there is a problem with either of the production servers you can log into the ‘other’ production server to continue working. The Prod #1 and Prod #2 servers are identical. The goal is to balance the traffic and load between the two Prod servers for normal operations and manually ‘fail-over’ to the other production server if there is an outage on one specific production system. Performance may be impacted for the duration of an outage with everyone running off of one server.



    (OP08) – Prod #1
    Counties in production

    (OP08) – Prod #2
    Counties in production

    (OA08) – Test
    Counties testing new software
    Old copy of production county data
    Annual Training Presentations

    (OD08) – Dev (Jon only)
    Development / Production support

    (CP01) – GRAYTECH (Jon Only)
    Software under development
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    Latest Articles

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    • When can I use CHEMSPRO?
      Jon Gray
      CHEMSPRO is generally available 24/7 365 days a year but there are some times you need to be aware of and possibly avoid.

      8AM-4PM Mon-Fri Supported Hours of Operation CHEMS and DOT staff available to resolve any issues.
      ...
      12-21-2015, 11:07 AM
    • What should I do if I can’t log into CHEMSPRO?
      Jon Gray
      Check your Internet connection
      Try a website like Google: http://www.google.com
      If this fails it’s likely your own internet connection

      Try the DOT’s website: http://www.dot.state.wi.us
      If Google works and the DOT doesn’t it’s likely a DOT internet issue


      Verify you are running the latest version
      Look in the CHEMS Community Server Software folder for the latest software. If you think your software may be outdated just install the latest version...
      12-21-2015, 11:06 AM
    • Which Server should I choose when I login?
      Jon Gray
      There are 5 server choices in CHEMSPRO available on the login screen. The server you should normally log into will come up automatically after enter your user ID. If there is a problem with either of the production servers you can log into the ‘other’ production server to continue working. The Prod #1 and Prod #2 servers are identical. The goal is to balance the traffic and load between the two Prod servers for normal operations and manually ‘fail-over’ to the other production server if...
      12-21-2015, 11:03 AM
    • What are some of the common error messages?
      Jon Gray
      If your Internet connection is OK and you see any of the following error messages it’s likely an issue at the DOT. Please check the CHEMS Community Server for any additional information and/or report the problem you are having ASAP if no one else has.

      ‘Internal Server Error 500’
      The CHEMSPRO application servers are offline. The DOT’s Internet connection may have been interrupted. The application servers will need to be reset to begin communicating properly again. Please...
      12-21-2015, 11:02 AM
    • How / where do I report a problem?
      Jon Gray
      The CHEMS Community Server is our main method of CHEMSPRO communication. You can review posts from other users and post your own questions and comments about the system. Normally questions about CHEMSPRO should be posted in the CHEMSPRO Support Forum.

      When reporting a problem it’s important to include pertinent information. Keep in mind support staff needs enough information to understand and repeat the problem you are seeing. Post a brief description of the problem and any error...
      12-21-2015, 11:01 AM
    • How safe is my data?
      Jon Gray
      Your data is very safe. As a result of ‘9/11’ the State created a redundant data center at a remote location. When you hit ‘F9’ to save your data the information is written to both data centers simultaneously. Even if one data center is completely destroyed there won’t be any data loss. To date, after many years of operation, there hasn’t been any loss of Oracle data for anyone at the DOT related to a hardware failure.

      Please keep in mind your county should have its own...
      12-21-2015, 10:47 AM
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